lc247 Privacy Policy

lc247 operates the online casino platform accessible at lc247.casino. For the purposes of this Privacy Policy, lc247 is the data controller — meaning we are responsible for deciding how and why your personal data is processed.

This Privacy Policy applies to all users of the lc247 platform, including visitors who browse without registering and players who hold active accounts. It covers all personal data collected through the lc247 website, mobile app, live chat, and any other channel through which you interact with us.

lc247 collects personal data in three ways: data you provide directly, data collected automatically when you use the platform, and data received from third parties for verification purposes.

lc247 uses your personal data only for the purposes described below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

• Account management: To create, maintain, and secure your lc247 account, including verifying your identity and age at registration.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
• Bonus and promotion delivery: To credit bonuses to your account, track wagering requirements, and communicate relevant promotional offers.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support service.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and unauthorised account access.
• Legal compliance: To meet our obligations under applicable anti-money laundering regulations and to respond to lawful requests from regulatory authorities.
• Platform improvement: To analyse usage patterns and improve the lc247 platform, including game performance, page load times, and user experience.
• Responsible gaming: To monitor gameplay patterns and identify players who may be showing signs of problem gambling, so that appropriate support tools can be offered.

lc247 processes your personal data on one or more of the following legal bases:

• Contract performance: Processing is necessary to provide the lc247 service you have signed up for, including account management and payment processing.
• Legal obligation: Processing is required to comply with anti-money laundering laws, age verification requirements, and other applicable regulations.
• Legitimate interests: Processing is necessary for lc247's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights.
• Consent: For marketing communications, lc247 relies on your consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

lc247 does not sell your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: Your mobile wallet number and transaction details are shared with bKash, Nagad, or Rocket solely to process your deposits and withdrawals.
• Identity verification providers: Where required, your identity documents may be shared with a third-party KYC verification service to confirm your age and identity.
• Fraud prevention services: Technical data such as IP address and device fingerprint may be shared with fraud detection partners to protect the lc247 platform and its players.
• Regulatory authorities: lc247 may be required to disclose player data to law enforcement or regulatory bodies in response to a lawful request. We will notify you of such a request where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of lc247's business, player data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

lc247 uses cookies — small text files stored on your device — to make the platform work correctly and to understand how players use it. We use three categories of cookies:

• Essential cookies: Required for the lc247 platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to collect anonymous data about how players navigate the lc247 platform, which pages are most visited, and where errors occur. This data helps us improve the platform. No personally identifiable information is included in analytics data.
• Preference cookies: Used to remember your settings, such as language preference and notification choices, so you don't have to re-enter them on each visit.

lc247 does not use advertising or tracking cookies. You can manage or delete cookies through your browser settings. Note that disabling essential cookies will affect your ability to use the lc247 platform.

lc247 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

• Account data: Retained for the duration of your account and for 5 years after account closure, to comply with anti-money laundering record-keeping requirements.
• Transaction records: Retained for 5 years from the date of the transaction.
• KYC documents: Retained for 5 years after account closure or the date of the last transaction, whichever is later.
• Support communications: Retained for 2 years from the date of the interaction.
• Technical and usage data: Retained in anonymised form for up to 2 years for analytics purposes.

When data is no longer required, lc247 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

lc247 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and lc247 is encrypted using 256-bit SSL/TLS technology.
• Player passwords are stored using one-way cryptographic hashing. lc247 staff cannot view your password in plain text.
• Access to player data within lc247 is restricted on a need-to-know basis. All internal access is logged.
• lc247 conducts regular security assessments and penetration testing to identify and address vulnerabilities.
• In the event of a data breach that poses a risk to your rights, lc247 will notify affected players without undue delay.

As a lc247 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. lc247 will respond within 24 hours.

lc247 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification checks are performed at registration, and lc247 may request additional proof of age at any point.

If lc247 discovers that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. Any funds in the account will be returned to the payment source after verification.

If you are a parent or guardian and believe your child has registered at lc247, please contact us immediately at [email protected] so we can take prompt action.

lc247 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be posted on this page with a revised "Last updated" date.

For significant changes that materially affect how we use your personal data, lc247 will make reasonable efforts to notify registered players via SMS or email. However, we recommend reviewing this page periodically to stay informed.

Continued use of the lc247 platform after an updated Privacy Policy is posted constitutes your acceptance of the changes. If you do not agree with the updated policy, you should stop using lc247 and contact support to close your account and request data deletion.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how lc247 handles your personal data, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 directly from the lc247 platform. Click the chat icon on any page.

lc247 aims to respond to all privacy-related enquiries within 24 hours. For complex data access or deletion requests, we may require up to 72 hours to gather and prepare the relevant information.

For questions about responsible gaming tools, visit our Responsible Gaming page. For general platform questions, visit our FAQ page.